Fuel Emergencies

In Case Of An Propane Emergency

Do you think you have a propane gas leak?

Propane has a strong, unpleasant smell. This could smell like rotten eggs, a skunk’s spray, or a dead animal. Propane manufacturers add the smell deliberately to help alert customers to propane leaks, which can create a safety hazard.

If you Smell Propane Gas:

Extinguish Flames Or Sparks.
Immediately put out all smoking materials and other open flames. Do not operate lights, appliances, telephones, or cell phones. Flames or sparks from these sources can trigger an explosion or a fire.

Leave The Area Immediately.
Get everyone out of the building or area where you suspect gas is leaking.

Shut Off The Gas If Able To.
Turn off the main gas supply valve on your propane tank if it is safe to do so. To close the valve, turn it to the right (clockwise).

Report The Leak.
From a neighbor’s home or other nearby building away from the gas leak, call your local delivery center HERE or The 21st Century Energy Group Office at 1-800-922-5454 right away. Then call 911 or your local fire department.

Do Not Return To The Building Or Area.
Stay away and keep others away until your propane retailer, emergency responder, or qualified service technician determines that it is safe to do so.

Get Your System Checked.
Before you attempt to use any of your propane appliances, your propane retailer or a qualified service technician must check your entire system to ensure that it is leak-free.



In Case Of A Fuel Emergency

Do you have a Gasoline, Diesel, or Heating Fuel leak?

Remove Yourself To Fresh Air.

Do Not Introduce Any Spark Or Flame.

Contact Your Local Delivery Center HERE Or Call Us At The Number Below Once You Are At A Safe Location.